Glanceify SQM: Smart Queue Management
Transform the patient waiting experience. Intelligent touchscreen token kiosks, multi-counter TV calling displays, and live WhatsApp queue trackers that eliminate waiting room crowding and reduce patient anxiety.
A Smooth, Dignified Patient Journey from Entry to Exit
Designed for diagnostic laboratories, hospital OPDs, radiology centers, and multi-counter pharmacies.
Touchscreen Token Kiosk
Patients select their service (Consultation, Blood Sample, Billing, Pharmacy) on an interactive kiosk and receive a numbered thermal slip.
Digital TV Calling Display
Display calling tokens on standard HDMI TV screens with automated multilingual voice announcements ("Token 42, please proceed to Counter 3").
Live WhatsApp Queue Tracker
Patients scan a QR code on their token and can track live queue progress on their phone. They can wait in the cafeteria or outside with zero stress.
Intelligent Counter Routing
Transfer patients smoothly between counters: from Registration → Phlebotomy Blood Draw → Doctor Consultation → Pharmacy checkout without taking new tokens.
Wait-Time Analytics & KPIs
Monitor real-time average wait times, consultation durations, counter idle times, and peak rush hours with executive dashboards.
Native LIMS & HMS Integration
Seamlessly integrates with Glanceify LIMS, HMS, and ABM modules, or connects to your existing software via REST APIs.